Privicy Policy

Last updated: 2025

At Clyde Coast Saunas, we are committed to protecting your privacy and handling your personal data responsibly and transparently.

Who We Are

Clyde Coast Saunas
Email: info@clydecoastsaunas.co.uk
Website: www.clydecoastsaunas.co.uk

We operate outdoor sauna and cold plunge experiences at Kip Marina and Kelburn Estate, Scotland.

What Information We Collect

We may collect and process the following personal information:

• Name
• Email address
• Phone number
• Booking details and preferences
• Payment information (processed securely by third-party providers)
• Any information you provide when contacting us

We may also collect limited technical data such as IP address and website usage via cookies.

How We Use Your Information

We use your information to:

• Process and manage bookings
• Communicate with you about your sessions
• Respond to enquiries
• Send important service updates
• Improve our website and services
• Meet legal and regulatory requirements

We will only use your data where we have a lawful basis to do so.

Payments

All payments are processed securely through third-party booking and payment providers. We do not store or have access to your full payment card details.

Marketing Communications

If you opt in to our mailing list or purchase our products, we may contact you with news, updates or offers relating to Clyde Coast Saunas. You can unsubscribe at any time by following the link in our emails or contacting us directly.

Photography & Media

With your consent, we may take photographs or videos during sessions for use on our website and social media. If you do not wish to appear in any imagery, please let a member of staff know.

Data Sharing

We do not sell or share your personal data with third parties, except where necessary to operate our services (e.g. booking systems, payment providers) or where legally required.

Data Storage & Security

We take appropriate measures to protect your personal data and keep it secure. Data is only retained for as long as necessary for the purposes outlined in this policy.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time

To exercise your rights, please contact us at info@clydecoastsaunas.co.uk.

Cookies

Our website uses cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.